Provisioning and configuration
We establish the environment, apply the deployment configuration and document the operating boundary.
Managed OrdinateDB
Same OrdinateDB.
An operating team attached.
Managed OrdinateDB is not a separate edition or a preferred architecture. It is OrdinateDB operated for you, with responsibilities made explicit before the service starts.
What we operate
Upgrades and maintenance
We plan product upgrades and routine maintenance with an agreed change process and maintenance window.
Monitoring and response
We watch the service signals defined for the engagement and respond through the agreed operational contact path.
Backup and recovery practice
We operate the agreed backup policy and exercise its recovery procedure. The specific retention and recovery objectives belong in the service agreement, not in a generic website promise.
What you control
customer responsibility · retained
01
Your streams, models, calculations and visualisations
02
Who may access the instance and what each role may do
03
Change approvals and the maintenance windows that affect operations
04
The decision to continue managed operation or run OrdinateDB yourself
How resilience is handled
SPEC 03 · SPEC 12Evidence belongs to the operation.
Deployment topology, replication, buffering, backup policy, recovery exercises and change history are the mechanisms. The service scope records which of them apply and how their evidence is reviewed.
Explore the architecture →operating record · agreed per deployment
topology
where instances run and forward
change
what changed, when and by whom
recovery
procedure, exercise and outcome
response
signals, contacts and escalation
An open exit
SPEC 03 §3.3Leave without a data conversion.
Managed operation does not change the software or create a managed-only data format. The same documented interfaces and Parquet-based long-term storage support a move to self-hosted operation without buying a different OrdinateDB edition.
Tell us where OrdinateDB needs to run and which operating responsibilities you want to hand over.